Oferta nr:564/2018

Finnish Customer Service Advisor

Job description

  • After an induction training you will be able to:
  • handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer
  • analyze and resolve most common enquiries using step-by-step solutions provided to you
  • deliver high quality standard service to customers
  • cooperate with IT specialist team to deal with more complex issues

We don’t require professional experience. You will be working in international environment, where willingness of learning new things is supported by wide range of trainings and courses which are designed to improve your skills and abilities.


Candidate’s profile

  • Before you start our induction training we will check if you have:
  • fluent Finnish language skills both verbal and written
  • very good English skills
  • pro client attitude and communication skills
  • basic experience in Windows 7 and MS Office
  • customer service experience (is an asset but is not necessary)
  • team player, problem solving attitude and efficient task management skills

What we offer

  • Development on expert or leader path
  • A wide range of training and co-financing of courses
  • Bonuses, including those for recommending new employees
  • Attractive package of additional benefits (fitness, gym, cinema, etc.) – you choose what you want
  • Additional life insurance and private medical care, also for your family
  • Integration events, joint celebrations and an annual family picnic
  • Working in a close-knit team and a friendly atmosphere


Interested candidates are invited to send CV to recruitmentis.pl@capgemini.com
Please include reference number [BK/CSA/Finnish/KTW] in the subject of your message



Katolicki Uniwersytet Lubelski Jana Pawła II jest wpisany do Krajowego Rejestru Agencji Zatrudnienia pod numerem 413.
Autor: Olga Żarska-Stępień
Ostatnia aktualizacja: 09.10.2018, godz. 10:12 - Olga Żarska-Stępień