Oferta nr:194/2018

Customer Service Professional with Dutch

Kraków, Poland

 

Our client  is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people.

 

Job Description:

  • Be the first point of contact for Customers
  • Resolve Customer requests received via all mediums (phone, email, fax) according to agreed service levels and service standards
  • Provide assistance to customers in self-service mediums and assist customer to complete transactions
  • Record and follow up all customer contacts in customer facing systems
  • Proactively communicating to customers order and delivery status and any changes in the confirmed and promised delivery dates, agreeing changes or cancelling the sales order
  • Supporting in the resolution of delivery queries

Requirements:

  • Very good Dutch (C1) and good English (B2)

Benefits:

  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Excellent relocation package for candidates from abroad
  • Sports programme & facilities including Multisport Card and vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)

 

Please send your Application to the HR department: anna@multilingualpeople.eu 

 


Katolicki Uniwersytet Lubelski Jana Pawła II jest wpisany do Krajowego Rejestru Agencji Zatrudnienia pod numerem 413.

 

Autor: Olga Żarska-Stępień
Ostatnia aktualizacja: 03.04.2018, godz. 08:44 - Olga Żarska-Stępień